Introduction
If you’re a trader, you know how important it is to have access to a reliable trading platform. Fidelity Active Trader Pro is one such platform that has been designed specifically for active traders. However, if you face any issues while using the platform, you may need to get in touch with the Fidelity Active Trader Pro phone number. In this article, we’ll discuss everything you need to know about the Fidelity Active Trader Pro phone number in 2023.
What is Fidelity Active Trader Pro?
Fidelity Active Trader Pro is a trading platform that is designed for active traders. The platform provides advanced trading tools, real-time data, and customizable trading screens. With Fidelity Active Trader Pro, you can trade stocks, options, futures, and forex. The platform is available for Windows and Mac users.
Why You May Need the Fidelity Active Trader Pro Phone Number?
While Fidelity Active Trader Pro is a reliable platform, you may still face issues while using it. Some issues that you may face include login issues, trading errors, connectivity issues, and more. If you face any such issues, you may need to get in touch with the Fidelity Active Trader Pro phone number.
How to Find the Fidelity Active Trader Pro Phone Number?
To find the Fidelity Active Trader Pro phone number, you can visit the Fidelity website. On the website, go to the contact us page and select the trading and investing option. You’ll find the phone number listed on this page. Alternatively, you can also find the phone number on your Fidelity Active Trader Pro account.
What to Expect When You Call the Fidelity Active Trader Pro Phone Number?
When you call the Fidelity Active Trader Pro phone number, you’ll be connected to a customer service representative. The representative will ask you to provide details about the issue you’re facing. They may also ask for your account details to verify your identity. Once they have the necessary information, they’ll provide you with a solution or guide you through the troubleshooting process.
When is the Fidelity Active Trader Pro Phone Number Available?
The Fidelity Active Trader Pro phone number is available 24/7. You can call the number at any time of the day or night. However, it’s important to note that the wait times may vary depending on the time of day and the volume of calls.
Alternatives to Calling the Fidelity Active Trader Pro Phone Number
If you don’t want to call the Fidelity Active Trader Pro phone number, there are other ways to get in touch with customer support. You can use the live chat feature on the Fidelity website, send an email, or use the social media handles to reach out to the support team.
Tips for a Successful Call
To ensure a successful call with the Fidelity Active Trader Pro phone number, it’s important to have all the necessary information ready. This includes your account details, a description of the issue you’re facing, and any error messages that you may have received. It’s also important to be patient and polite while speaking with the representative.
Common Issues and Their Solutions
Here are some common issues that traders may face while using Fidelity Active Trader Pro and their solutions:
Login Issues
If you’re facing login issues, make sure you’re entering the correct username and password. If you’ve forgotten your password, you can reset it by clicking on the forgot password link on the login page.
Connectivity Issues
If you’re facing connectivity issues, make sure your internet connection is stable. You can also try restarting your router or modem. If the issue persists, contact the Fidelity Active Trader Pro phone number.
Trading Errors
If you’re facing trading errors, make sure you have sufficient funds in your account. You can also check if the market is open or if there are any news events that may be affecting the stock price.
Frequently Asked Questions (FAQs)
Here are some frequently asked questions about the Fidelity Active Trader Pro phone number:
What is the wait time when calling the Fidelity Active Trader Pro phone number?
The wait time may vary depending on the time of day and the volume of calls.
Is the Fidelity Active Trader Pro phone number available 24/7?
Yes, the Fidelity Active Trader Pro phone number is available 24/7.
Can I use the live chat feature instead of calling the Fidelity Active Trader Pro phone number?
Yes, you can use the live chat feature on the Fidelity website to get in touch with customer support.
Conclusion
Fidelity Active Trader Pro is a reliable trading platform that is designed for active traders. If you face any issues while using the platform, you may need to get in touch with the Fidelity Active Trader Pro phone number. By following the tips mentioned in this article, you can ensure a successful call with the customer support team.
